Privacy Policy
Last updated: August 2026
13 Rhythms respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit this website, purchase a product, submit an application or contact us, and how that information is used and protected.
Who We Are
This website is operated by 13 Rhythms, based in the United Kingdom.
For questions about this Privacy Policy or how your personal information is handled, contact:
Email: natalie@13rhythms.com
Information We Collect
Depending on how you interact with this website, we may collect information including:
Your name and email address
Contact information you voluntarily provide
Information submitted through application, enquiry or contact forms
Information relating to your business that you choose to provide when applying to work with 13 Rhythms
Order and transaction information when you make a purchase
Technical information such as your browser, device, IP address and how you interact with the website
Website usage and analytics information
Payment card details are processed by our payment providers and are not directly stored by 13 Rhythms.
How We Use Your Information
We may use your personal information to:
Respond to enquiries and applications
Assess whether our services are suitable for you
Provide services you have requested or purchased
Process and manage orders and payments
Deliver digital products or resources
Communicate with you about an existing enquiry, purchase or client relationship
Maintain business and financial records
Understand how visitors use our website
Improve our website, services and customer experience
Protect the website and our business from misuse or fraudulent activity
Meet legal, tax and regulatory obligations
We only use personal information where we have a lawful basis to do so. Depending on the circumstances, this may include fulfilling a contract with you, taking steps at your request before entering into a contract, complying with a legal obligation, pursuing our legitimate business interests, or relying on your consent where required.
Website Analytics
We use Google Analytics to better understand how visitors find and interact with this website.
Google Analytics may collect information such as your device type, browser, approximate location, pages visited, referring website and interactions with the site.
Where required, analytics cookies will only be used after you have provided consent through the website's cookie settings.
Squarespace
This website is hosted through Squarespace.
Squarespace may process certain information about website visitors in order to provide website hosting, security, analytics, forms, commerce and other website functionality.
Information submitted through forms or purchases made through this website may therefore be processed through Squarespace's systems.
Payments
Purchases made through this website may be processed using Stripe through Squarespace Commerce.
Payment providers process the information necessary to complete and secure your transaction. 13 Rhythms does not directly store your complete payment card details.
Cookies
This website uses cookies and similar technologies to operate correctly, understand website usage and provide certain functionality.
Some cookies are essential for the website to function. Other cookies, including analytics cookies, may require your consent.
Where applicable, you can accept, reject or manage non-essential cookies through the cookie consent options provided on the website.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate the website and business, including:
Website hosting and technology providers
Payment processors
Analytics providers
Professional advisers such as accountants or legal professionals where necessary
Government, regulatory or law enforcement authorities where legally required
These providers may only receive information necessary for the services they provide.
International Data Transfers
Some of the technology providers used by 13 Rhythms may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we rely on appropriate legal mechanisms and safeguards required under applicable UK data protection law.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining appropriate business records and meeting legal, accounting or tax requirements.
Different types of information may therefore be retained for different periods.
When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it.
Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how your information is used
Object to certain uses of your personal information
Request the transfer of certain information to you or another organisation
Withdraw consent where we rely on consent to process your information
These rights are not absolute and may depend on the circumstances and our lawful basis for processing your information.
To exercise any of these rights, contact natalie@13rhythms.com.
Complaints
If you have concerns about how your personal information has been handled, please contact us first at natalie@13rhythms.com so we can try to resolve the issue.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Third-Party Links
This website may contain links to websites or services operated by third parties.
13 Rhythms is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The most current version will always be published on this page with the date of the latest update shown above.
Contact
If you have questions about this Privacy Policy or how your personal information is handled, contact:
13 Rhythms
Email: natalie@13rhythms.com